Frequently Asked Questions
What is a live-edge slab?
A live-edge slab is a piece of timber that retains the natural edges of the tree from which it was cut, showcasing the wood’s raw beauty and unique grain patterns.
How are your live-edge slabs sourced?
Our slabs are sustainably sourced from responsibly managed forests, ensuring eco-friendly practices while delivering high-quality products.
How do I care for my live-edge slab?
Our slabs are finished to protect against wear and environmental factors. However, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals. We’ll also provide detailed care instructions with your purchase.
Can live-edge slabs be used outdoors?
While they can be used outdoors, it’s essential to ensure they have the appropriate protective finish against weather elements. We can guide you on the best treatments for outdoor use.
How long does it take from order to delivery?
The lead time varies based on customization requirements and current order volumes. We strive to complete every project promptly without compromising on quality. Please contact us for specific timelines.
Do you offer installation services?
While our primary expertise lies in crafting the slabs, we can provide guidance and recommendations for installation to ensure a seamless fit in your space.
What sets your live-edge slabs apart from others in the market?
Our commitment to quality, sustainable sourcing, expert craftsmanship, and customization options ensures that you receive a one-of-a-kind masterpiece that’s both beautiful and durable.
Is there a possibility to view the slabs before purchase?
Yes, we can assist in providing on-site visualization or detailed images to help you select the perfect slab for your space.
What is your return and exchange policy?
We stand by the quality of our products. If there are any issues or discrepancies, please contact us within a specified timeframe, and we’ll address your concerns.